Starting from March, Wizz Air equipped pilots with StorkJet’s FlyGuide Flight Path Optimisation (FPO) solution that evaluates aircraft performance models and actual flight data using machine learning algorithms. This AI-driven tool recommends optimal speeds and altitudes for each phase of the flight — from climb to cruising and descent — with personalised advice delivered to pilots via their tablets. With this information, pilots can make more informed decisions that lead to more efficient flights. Pilots can also avoid unnecessary CO2 emissions: after more than 10,000 test flights, Wizz Air achieved 0.5 percent to 1 percent fuel and CO2 reduction per flight with no compromise to safety.
Also, starting from August, Wizz Air pilots now have access to real-time in-flight weather data in the flightdeck thanks to AVTECH’s Aventus and SIGMA systems. These tools enhance traditional pre-flight weather briefings by delivering dynamic, route-specific ‘notifications’ during the flight. Pilots will receive up-to-the-minute information about wind patterns, turbulence, and other conditions along the flight path, such as icing, thunderstorms, and volcanic ash. With this feature, pilots also see routes in four dimensions (latitude, longitude, altitude, and time) and receive suggestions in their on-board computer how to reach a destination most efficiently.
With active usage of such technologies, flights are expected to be less exposed to turbulence, with fewer sudden changes in altitude. The systems also have optimised wind data — especially during descent — enabling the aircraft to determine the most efficient point to start the descent, improving fuel efficiency and arrival accuracy. Within initial analysis, Aventus system shows 10-15 kg of fuel saving per flight. This level of real-time in-flight awareness was not previously available to pilots across low-cost airlines, who had to rely on pre-departure forecasts or third-party applications.
Anchored in four key pillars - Product, Price, Service and Communication - the Customer First Compass outlines Wizz Air’s future direction and renewed commitment to its customers, from investing in state-of-the-art technology, improving reliability, and delivering enhanced customer support. The transformation marks a step change in how the airline services its customers.
The airline will be investing EUR14 billion over the next three years to enhance every customer touchpoint to ensure that punctuality, affordability, innovation and service shape every journey. The airline is committed to create a seamless, personalised and intuitive travel experience with cutting-edge tools across its fleet.
