It aims to transform SDM business processes and maximize its operational efficiency based on three key principles:
- One stop shop service environment
- Seamless process integration: Business units and their processes should seamlessly integrate and complement each other with information and processing activities based on lean business processes and complete software solutions.
- Operational excellence: Provide reliable services with efficient operating cost and minimum inconveniences to customers and employees by leveraging intelligent process automation.
The main actions of this tender include:
- Analysis of the current procedures and their optimization/transformation to a digital environment.
- Development of an information system that covers all SDM main processes.
- Provision of tools for intelligent monitoring, analysis and reporting.
The deadline for tender submissions is on March 07, 2022 at 12:00.
Further information and any relevant documentation on the tender procedure are available on the following link:
[https://www.eprocurement.gov.cy/epps/cft/prepareViewCfTWS.do?resourceId=5165010].
